Terms & Conditions
Elixir Peptides – Terms & Conditions | Important Information
Last Updated: 20 March 2026
These Terms & Conditions govern your use of the Elixir Peptides website and the purchase of any products we supply.
By accessing our website or placing an order, you agree to be bound by these Terms.
1. Age Requirement
You must be at least 18 years old to purchase from Elixir Peptides.
By placing an order, you confirm that you meet this requirement and are legally able to enter into a binding agreement.
2. Research Use Only
All products sold by Elixir Peptides are intended strictly for laboratory research purposes only.
Our products are:
- Not for human or animal consumption
- Not classified as medicines, supplements, cosmetics, or food
- Not intended for clinical, diagnostic, therapeutic, or veterinary use
By purchasing from us, you confirm that:
- You are a qualified individual, laboratory, or research entity
- Products will only be used in lawful in-vitro research environments
- You understand and accept all risks associated with handling research materials
We do not provide dosage guidance, administration advice, or medical recommendations.
3. Website Information Disclaimer
All content on this website, including product descriptions, tools, and reference materials, is provided for general informational purposes only.
Any calculators or guides are theoretical and must not be interpreted as instructions for use.
All products are supplied without guarantees of suitability for a specific purpose. It is your responsibility to determine whether a product is appropriate for your research.
4. Orders & Acceptance
All orders are subject to availability and approval.
Elixir Peptides reserves the right to:
- Refuse or cancel any order at its discretion
- Cancel orders where fraud, misuse, or legal concerns are suspected
- Correct pricing or listing errors
- Restrict purchases where necessary
Orders will only be processed once full payment has been received.
5. Pricing & Payment
All prices are listed in GBP (£) and may be updated at any time without notice.
In the event of a clear pricing error, we reserve the right to cancel the order and issue a refund.
6. Delivery & Shipping
Delivery terms are outlined in our Shipping & Returns Policy, which forms part of these Terms.
Estimated delivery times are not guaranteed. We are not responsible for delays caused by couriers, customs, or events beyond our control.
7. Ownership & Risk
Ownership of goods remains with Elixir Peptides until full payment has been received.
Responsibility for the goods transfers to you once delivery has been confirmed to the address provided, a safe place, or an authorised recipient.
8. Missing or Delayed Parcels
If your order is delayed or missing, we will investigate with the courier before issuing a replacement or refund.
Any replacement or refund will only be processed once the courier confirms the parcel is lost.
If a refunded or replaced parcel later arrives, you must notify us and either return the goods or arrange payment.
For parcels marked as delivered but reported missing, we may request supporting evidence such as a police report before proceeding.
9. Payment Disputes
If a payment dispute or chargeback is raised, we reserve the right to provide relevant order, delivery, and communication records to the payment provider.
Where a claim is made for goods confirmed as delivered without supporting evidence, we reserve the right to recover outstanding amounts through appropriate legal channels.
10. Returns
Due to the research-grade nature of our products, returns are only accepted if items arrive faulty or damaged.
Parcels returned due to incorrect address details or failed delivery attempts may be subject to an administrative and restocking fee of up to £5.
Please refer to our Shipping & Returns Policy for full details.
11. Limitation of Liability
To the maximum extent permitted by law, Elixir Peptides is not liable for:
- Indirect or consequential losses
- Loss of profit or opportunity
- Misuse of products
- Regulatory non-compliance by customers
- Delivery delays outside our control
Our total liability shall not exceed the amount paid for the products in question.
Nothing in these Terms excludes liability for death, personal injury caused by negligence, or fraud.
12. Intellectual Property
All website content, including text, branding, and images, belongs to Elixir Peptides and may not be copied, reproduced, or distributed without permission.
Unauthorised use, including automated scraping or duplication, is strictly prohibited.
13. Legal Compliance
You are responsible for complying with all applicable laws relating to the purchase, import, handling, storage, and use of our products.
We do not guarantee that products are permitted in all jurisdictions.
14. Force Majeure
We are not responsible for delays or failure to perform due to circumstances beyond our control, including supply disruptions, courier issues, natural events, or government restrictions.
15. Updates to These Terms
We may update these Terms at any time. Continued use of the website indicates acceptance of any changes.
16. Governing Law
These Terms are governed by the laws of England & Wales.
Any disputes will be subject to the jurisdiction of the courts of England & Wales.